Forum Discussion

Denver1's avatar
Denver1
New Contributor
2 years ago

Monitors Going Black When Sharing Screen

Hi, I have found that starting a few months ago, my two external monitors constantly cycle to a black screen and then back to the normal view again and again every 2 or 3 seconds while  trying to ...
  • GlennD's avatar
    2 years ago

    Hi Denver1, welcome to the community.

     

    Typically, the first thing I would suggest is to check for newer video drivers, but after some research that may not help. Assuming your Dell laptop is similar to the one in this Dell community post, your external monitors are not using the built-in Nvidia Geforce 1050 when connected to your laptop. Checking for updated video drivers might still be worth a try, another idea could be to use the laptop screen along with just one external monitor and share your laptop screen.