Mute attendees Permanently

TOVDEW If you need more control or privacy over your audience, then you may want to consider GoToWebinar services, where all attendees are hard-muted by default upon entry. 

Looking back over a year, and still no hard mute from the controls. I've noticed no hard mute in the organizer controls and the answer is still to dial in to do the *5 cycle method which is ridiculous. If someone is interrupting, your only option is to boot them and lock the meeting quick or let them interrupt and cause problems until you can dial in, enter the access code and cycle everyone into a forced/locked mute, then have the organizer unmute people who will be talking. Zoom is your competitor and has this option readily available. Please implement that feature back in the mix. You state you removed it after changing the attendee limit. You're product seems to be perfect minus that missing feature.

There is no harm having that ability in the organizer side while on the application.

The ability for the Organizer to set 'mute all' ahead of time for every attendee joining is a very important to most GoToMeeting users.  The solution of upgrading to GoToWebinar is not reasonable as it costs about 3x GoToMeeting.  The basic 'mute all before joining'  functionality should be standard as it  is even included with the free version of Zoom. 

mls27275 If a GoToMeeting Organizer dials into the conference line via telephone, then they can cycle through talking modes for the entire audience with the *5 command.  Waiting for the Mute All option will permanently lock the attendees audio into one-way listening mode.

There is no ETA for GoToWebinar to allow more than 6 webcams at this time.

I saw you may have an update that will allow meeting presenters in GoTo Meeting the same muting priveleges in GoToWebinar.  We are using the platform for live multi-person music and dance classes.  GoToWebinar does not allow our presenter to see all the attendees webcams, but go to meeting does not allow the mute/handraise and registration options.  Are there any updates that might either expand GoToWebinar's webcams or conversely have the mute option in GoToMeeting?  I prefer this plat form and LogMeIn's services, but I'm finding this limiting - but the suggestion there might be an update coming gave me hope...

Thanks!

Thank you so much! I will give that a try.

If you have one Attendee that has unmuted themselves, then they may be able to interrupt at times.  In order to force a hard-mute, I suggest dialing into the GoToMeeting Audio Conference bridge yourself, as the Organizer, and then toggling the listening mode with the star + five keys (*5) until this option is presented.

** The Mute-All function will always work, but isn't a hard-mute like the phone keypad command.

Hello there,

When we host company-wide conferences, we mute all callers when they join the meeting, and have set up the auto-mute feature for desktop audio. We had a phone caller put the meeting on hold to answer another call, which put their hold music on for all other callers to hear. Is there a way to block hold music from playing during a call? Why is that music not muted since the caller is?

Thanks!

Based on my needs and those in this thread, I think it would be a good idea for a "hard mute all" to be a feature request and have the option in the Control Panel. Thank you.

a beta version was installed that allows to mute phone dialed in users, i tested and saw that this matches my requirement.