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MohanadZayed's avatar
MohanadZayed
New Member
4 years ago
Solved

Opening Expired links

How could I open records after expired (however I have the shared links but it is not working)?

  • MohanadZayed  If your GoToMeeting recordings are over 365 days old then it would explain those event links not working anymore.  We regularly expire/delete recordings after 1 year in your meeting history, so be sure to download those files from your account before that period ends. 

3 Replies

  • Ed Broadhurst's avatar
    Ed Broadhurst
    New Contributor
    4 years ago

    Primarily this pertains to brief webinars created to test equipment at a remote location.  I have 4 years of these type webinars in my record and should be able to clear out the trash

     

  • Ed Broadhurst's avatar
    Ed Broadhurst
    New Contributor
    4 years ago
    you delete recordings older than 365 days but make us suffer with a history of every webinar we have done in the life of the account. can we get the ability to delete webinars from the records
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    MohanadZayed  If your GoToMeeting recordings are over 365 days old then it would explain those event links not working anymore.  We regularly expire/delete recordings after 1 year in your meeting history, so be sure to download those files from your account before that period ends.