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Christastic's avatar
Christastic
New Contributor
5 years ago
Solved

Profile picture doesn't show in Gotomeeting

I've updated my profile picture in my account settings via the website. This profile picture does not show up in the gotomeeting app.

 

I would like to have this show when my camera is turned off. I don't see a way to do this in the app preferences.

 

Thanks,

Chris

  • KateG's avatar
    KateG
    3 years ago

    Welcome to the Community ERTCh you can update your photo with the new Goto app experience, this article shows how that can be done. 

     

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  • Christastic's avatar
    Christastic
    New Contributor
    5 years ago

    Hi there - do you know where i can find that file on a mac?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Christastic

    Try this manual removal technique by locating <user>\AppData\Local\Temp\G2MWTMyProfile

     

    Then delete the picture there, and upload a fresh version thereafter.