Forum Discussion
Hi graham_farr
Some GoToMeeting Outlook integrations are being retired soon. Can you try using the new GoTo app there instead?
https://support.goto.com/meeting/help/how-do-i-integrate-with-microsoft-outlook
I'm having somewhat similar problems. I can see the GoTo for Outlook add-in in the store and looks like I can install it. However, after closing the store the add-in does not appear on the toolbar. Re-opening the store and searching for the add-in shows that it is not installed.
I have users receiving messages constantly that the GoToMeeting Outlook Plug-in will no longer work soon and to switch to the GoTo for Outlook add-in. But the new add-in doesn't work.