Forum Discussion

Phoenix7's avatar
Phoenix7
New Member
11 months ago

Request Remote Control is not available Nov 2023

Since the new Go To App was launched, you cannot request Remote Control from another session user (this has been tricky to explain to non English speakers, how to download the app, and move away from...
  • GlennD's avatar
    11 months ago

    Hi Phoenix7, welcome to the community.

     

    The option to request remote control was added to the GoTo App however "Your admin must enable this feature before you can use it.". I see that you are an admin of a corporate account, so you can sign into the admin center and edit the permission yourself. You may have Remote Control for attendees enabled already, but you also need to check the new box below it.

     

     

    Once you have done this, when you make someone else Presenter you will have the option to request control.