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MT_TAEC's avatar
MT_TAEC
New Contributor
6 years ago
Solved

Transcoder failed to initialize error when attempting to convert a recording

Transcoder failed to initialize error when attempting to convert a recording to MP4, and attempting to convert o WMV nothing happens and convering terminates on its own quarter of the way done.   ...
  • AshC's avatar
    AshC
    6 years ago

    MT_TAEC Thanks for following up here.  We have the ticket prioritized and hope to have an updates soon.

srath's avatar
srath
New Contributor
6 years ago

I am unable to convert the recording! I select and click convert. It says "Transcoder failed to initialise". wmv is available but it is low quality. I need the mp4

Hilary Lustig's avatar
Hilary Lustig
Active Contributor
6 years ago

I am also getting the Transcoder failed to initialize error message - has anyone replied to you?