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Forum Discussion
Swegnson
6 years agoNew Contributor
Unable to install Go-to-Meeting app on Windows 10 laptop
I have a desktop and a laptop, both running Windows 10. I had no problem installing the desktop app on the Desktop machine, but it fails when I try to install on the Laptop. After a very long time (n...
- 6 years ago
OK, another option is to use the GoToMeeting web app in Chrome: https://support.goto.com/meeting/help/what-is-the-web-app-g2m090016
AshC
6 years agoRetired GoTo Contributor
Swegnson On the problem laptop, try to save the GoTo files first. Once the download is complete, either 'unblock' the GoTo opener from within the preferences there, or right-click to 'run as admin' instead.
- Swegnson6 years agoNew Contributor
I had downloaded the GTM installer and ran it from the Downloads folder. I just tried again as you suggested using 'run as admin'. It seems to be in the same "loop", running and running with no result, though it hasn't timed out yet. I'm not sure what you mean by 'unblock' the GoTo opener?
- Swegnson6 years agoNew ContributorIt finally stopped, with the same error message.
- AshC6 years agoRetired GoTo Contributor
Do you have any security software installed?
Can you try the MSI instead of the web flow? Ref: https://support.goto.com/meeting/help/install-via-msi-windows-g2m010013