The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Unable to install Go-to-Meeting app on Windows 10 laptop
I have a desktop and a laptop, both running Windows 10. I had no problem installing the desktop app on the Desktop machine, but it fails when I try to install on the Laptop. After a very long time (n...
OK, another option is to use the GoToMeeting web app in Chrome: https://support.goto.com/meeting/help/what-is-the-web-app-g2m090016
I turned off Windows Defender Real Time Protection. This time the error message came back within 2 minutes, rather than running for nearly an hour. That seems like progress. It seems like it must be a permissions issue?
I read the GTM help on "How do I configure GoToMeeting to work with firewalls?" and particularly where it talks about "Open your anti-virus program to allow it to accept all GoToMeeting files." However the download itself is not a problem, it is with running the installer. So then I looked in "Allow apps to communicate through Windows Firewall" but I cannot see anything I can identify as GTM.
It seems odd to me that this could be the first time this has happened to someone trying to download the GTM app. The MSI approach is more than I want to mess with for now.
OK, another option is to use the GoToMeeting web app in Chrome: https://support.goto.com/meeting/help/what-is-the-web-app-g2m090016
- Thanks. I guess that will have to do.
