The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Unable to share screen since upgrading to Big Sur
Hi all, Since upgrading to the latest MacOS Big Sur, none of our team are able to use the screen share function from the desktop app. It just continually says, "waiting for next screen" in the sh...
Hello everyone,
We believe this behavior is being caused specifically by launching the meeting through Chrome web browsers. If you were to utilize Safari or another alternate then you should receive the correct GoTo interface.
I expect a fix for this behavior in the next GoTo release, and thank you for your patience.
@AshC Just checking in on this. Having Safari as my default browser has fixed the problem but impedes my general workflow efficiency, since all my accounts are setup on Chrome. Any update on whether the problem has been fixed and we can switch back to having Chrome as the default browser on Macs with Big Sur?
If your account has been assigned GoToMeeting build 10.15.19142 or higher, then this issue is fully resolved. Chrome, Safari, and Firefox will launch the correct software version.
When is this being released? The current version I am able to download is still just Version 10.14.0 Build 18962
