Forum Discussion

Di4Resume's avatar
Di4Resume
New Contributor
7 years ago

Virtual Background for Webcams

I am a Mac user & was wondering if "Go-To-Meeting" have an option for adding a different background during Webinars?  ZOOM offers a free Virtual Background feature that allows you to display an image...
  • KateG's avatar
    KateG
    3 years ago

    We listened to you and Virtual Backgrounds are now available in GoTo Meeting through the GoTo App with default and custom backgrounds!

     

    • Along with the Default backgrounds provided by GoTo, Users can add up to 10 custom backgrounds of their choice.
    • Custom background in GoTo helps show off your own personal style and make meetings more fun and inclusive! It provides a great way to minimize those distractions and bring in new ways to meet face to face.
    • We recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1280x720 pixels (720p) if possible. The higher the resolution, the better your images will appear.
    • You can point to a custom background stored in your local machine from Hallway as well as from In-Session – Camera Setting tab by click on “+” symbol

     

    Check out this article for more information.

     

hortonpz's avatar
hortonpz
Active Contributor

I like the virtual background in Zoom and was happy top see LogMeIn add that capability.  However, I found that the solution, ChromaCam, was not really usable.  I use a laptop with 16GB RAM, Intel i7 processor and a 1TB Solid State drive. If I was sharing my screen, I found I was getting warning messages that the system was overloaded.  As soon as I turned off the ChromaCam, my presentations were fine.  I subsequently removed ChromaCam from my system. I hope LogMeIn can find a less intensive solution.

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

hortonpz  Thanks for your feedback.  We may update this functionality in the future, and will let the Community know of any new developments.

  • Cavehomme's avatar
    Cavehomme
    Active Contributor
    4 years ago

    We've been waiting a long time for this native functionality to be provided. I realise that such development costs money wich Logmein may not wish to spend, but I can say with 100% certainty that you've lost some significant business as a consequence of not providing this functionality. Your choice.

    Personally, I wanted to stay with GTM but ended up taking a Zoom Pro account specifically because I require a virtual background for my circumstances / requirements.

  • Simons's avatar
    Simons
    New Contributor
    4 years ago

    AshC 

    Any updates in this topic? Is there anything like a timetable for integration into GoTo?

     

    Many Regards 

    Simon

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      Simons  If you are referencing a built-in function, then I can't say that I've heard of any developments yet.  The integration with ChromaCam is fully operational, just keep in mind that it requires additional background resources. 

      • bigtom's avatar
        bigtom
        Active Contributor
        4 years ago

        AshC  I finally made the move and signed up for service with Zoom at 5x the price to get the same features as I do with GTM + background.  I would have been happy to stay with GTM, but you guys have a problem delivering this feature. ChromaCam is not reliable and has problems. I have plenty of resources on my personal machine with 16 cores and 64GB RAM and a nice video card, but ChromaCam heats things up and sets the fans spinning audibly during a meeting and that is not desirable. It also has general usability issues.

         

        Not having this feature is costing you business that I would pay up to 5x more to have. I would be happy to speak with anyone in product planning or marketing about this situation.