None of the "my account: links work
I am trying to log in to change billing, etc. When I log into "GoToMyPC" there are links on the left
- Billing
- Plan Selection
- Account History
- Settings
None of these work. I said, "self, maybe work is blocking something" so I tried my home computer. Nope. I said, "self, take your phone off wireless and try that." Nope. I think said, "hmm, let me get a Server 2016 VM from Azure that definitely has limited security, filtering, etc. and try that." None of these work.
I have tried Chrome, Edge, Firefox and Brave. The site won't load on IE on Server 2016, which is not unexpected.
On error is for cdn.pendo.io/agent/static//pendo.js. Note the two slashes before pendo.
Failed to load resource: the server responded with a status of 403 ()
GET https://cdn.pendo.io/agent/static//pendo.js net::ERR_ABORTED 403 (Forbidden)
So far we have been unsuccessful explaining to tech support that the link is not working. We don't need a guide, we need the link to work. Developer tools from the browsers show issues with CORS (cross origin resource sharing" and info about cookies being set up wrong. This seems like a dev problem - users to write cookies.
