Forum Discussion

CapeWeb's avatar
CapeWeb
Active Contributor
3 years ago

Inattentive alerts for attendees

In the new version of GoToTraining you can see how many people in the meeting are inattentive, but you can no longer see which of your attendees are the ones who are inattentive. For our meetings we need to have 100% participation and attentiveness so need to know who has something else open so we can reach out to them to correct the issue. In the old "classic" format a warning triangle icon would show next to the attendees name in the attendee list.


Will this functionality be added back to the new version?

  • Sorry for the delay. At the moment, we are not planning to have this indicator on an individual level of attendees, for two reasons:
     

    1. It’s a little bit misleading because an attendee can be attentive without focusing on the GoTo window but we mark them as inattentive.
    2. We are currently attempting to avoid multiple trackings on the attendee panel as it will impact system performance.

    This is subject to change as we improve the new experience and performance of the software.

     

  • GlennD's avatar
    GlennD
    GoTo Manager

    Hi @CapeWeb,

     

    I hope to have some news on the progress of feature parity next week.

     

    • GlennD's avatar
      GlennD
      GoTo Manager

      Sorry for the delay. At the moment, we are not planning to have this indicator on an individual level of attendees, for two reasons:
       

      1. It’s a little bit misleading because an attendee can be attentive without focusing on the GoTo window but we mark them as inattentive.
      2. We are currently attempting to avoid multiple trackings on the attendee panel as it will impact system performance.

      This is subject to change as we improve the new experience and performance of the software.

       

      • GlennD's avatar
        GlennD
        GoTo Manager

        This is subject to change as we improve the new experience and performance of the software.