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Learn_Adswerve's avatar
Learn_Adswerve
New Contributor
11 months ago

Reminder Emails for Training Series

I've built a GoToTraining record for a 3-part training series. I built is as a recurring session and each session has ad different date and title (description of each is in the overall description). I've set up reminder emails for the series as a whole. If a learner registers for more than one session, will they get a reminder email before each one they've registered for?  Thanks in advance!

  • GlennD's avatar
    GlennD
    11 months ago

    Hi Learn_Adswerve, welcome to the community.

     

     If registration is set to Participants register for individual sessions. that they'll attend they will get reminder emails for each session they have registered for.

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    11 months ago

    Hi Learn_Adswerve, welcome to the community.

     

     If registration is set to Participants register for individual sessions. that they'll attend they will get reminder emails for each session they have registered for.

     

    • Learn_Adswerve's avatar
      Learn_Adswerve
      New Contributor
      11 months ago

      Hi GlennD,

      What if it is set up so that Participants register once to attend all sessions?  Will participants get just one reminder email, even if there are a total of 3 sessions, all on different days?

      Thanks,

      Charli

      • GlennD's avatar
        GlennD
        GoTo Manager
        7 months ago

        Learn_Adswerve With that registration setup they will receive reminder emails for each session and one follow up email after the final session in the series has been held.