Add closed captionings to Webcasts
Could you please let me know when live closed captions will be added to Webcasts? Thank you!
Forum Discussion
KateG - this is not true. I ran a webcast yesterday, and there was no closed captioning. See below screenshot from an attendee yesterday.
I worked for weeks to troubleshoot this with Level 2 support, but they did not fix it in time for our webcast with 2,000 people, and still have not resolved this.
Thank you for sharing these details. I see that your issue has already been escalated internally, and I am following up with the appropriate team to get an update for you.
I understand how important this is, especially given the impact on your webcast attendees. Thank you for your continued patience.
