Alt+Tab not working properly
Hello, I attend a GoToWebinar most days in Windows 11, and the desktop webinar software does not operate properly with Windows alt+tab application switching feature. For instance, if I am viewing t...
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Hi HappyTubeGuy
Welcome to the Community. I tried to replicate your experience using the new beta experience.
Using the webinar in merged view, I was able to use alt+tab and switch between Webinar and another program without issue.
When using Webinar 'Pop-out' option, Webinar would remain on top, unless "Always on Top" was disabled in the menu by pressing the three dots.
If this still isn't working for you as expected can you share a bit more about the set-up including what version of Windows and type of PC are you using?
Thanks.
Hi HappyTubeGuy
Thanks for getting back to me. I tested as an attendee and see there is not an option to pop-out/merge if the webinar is on the classic version, so those instructions won't help.
Trying as an attendee on my end, viewing the webinar in the browser, using alt+tab, I could switch between the webinar and an open window without any issue. If I had multiple windows open, I had to choose the webinar screen on the far right.
I apologize if this isn't behaving as you expect. Typically, if your case was escalated to T2, it means our team has thoroughly reviewed and it sounds like they couldn't find a bug. I will share your feedback with the team.
Hello,
I uninstalled GoToMeeting and tried running the webinar as an attendee in a browser, and the alt-tab function works properly.
Level 2 support didn't say that they didn't find a bug. What they said is that the behaviour with GoToMeeting is "expected". The level 1 tech viewed the behaviour when remoting into my computer and she called it "strange". Strange behaviour isnt' expected and I believe the desktop software has a bug that prevents alt-tab from working properly. Since I can't get the problem resolved I'll continue using a browser.
thanks,
Doug
