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Virbac-Suzanne's avatar
Virbac-Suzanne
New Contributor
10 months ago

Attendee said they attended but not according to the report

Hello, After a recent webinar an attendee received the "Sorry you couldn't make it" email but she said she did attend. Her name is on the list but it says "no" in the column for attendance. Our att...
  • GlennD's avatar
    GlennD
    10 months ago

    Hi Virbac-Suzanne, welcome to the community.

     

    If the Attendee Report says No and there is no join time and leave time, the attendee did not join the webinar, at least not with their personalized link. 

     

GlennD's avatar
GlennD
GoTo Manager
10 months ago

Hi Virbac-Suzanne, welcome to the community.

 

If the Attendee Report says No and there is no join time and leave time, the attendee did not join the webinar, at least not with their personalized link.