Forum Discussion

NikkiO's avatar
NikkiO
New Member
31 days ago

Attendee's missing from on-demand webinar attendance reports

We use the attendee reports to validate attendance at our on-demand webinars and are finding that from time to time individuals are missing from the attendance report. We can confirm an individuals r...
KateG's avatar
KateG
GoTo Manager
30 days ago

NikkiO 

Welcome to the Community. 

Attendees missing from on-demand reports is currently a known issue. I don't have a timeline for a fix, but have reported your experience to the team. I'm sorry for the inconvenience. Thank you for bringing this to our attention and we appreciate your report.

NikkiO's avatar
NikkiO
New Member
28 days ago

KateGThanks for the reply. Can you give us an idea of the timeline that we can expect the issue to be resolved?