Forum Discussion

cxomni's avatar
cxomni
Active Contributor
2 months ago
Solved

Billing Portal

Hello, I am Super Admin of our Account (and we only have one active user anyways) and we need to updated our payment info but I get   ERROR access denied Please click here to logout and try agai...
  • KateG's avatar
    KateG
    2 months ago

    cxomni, it's the billing contact email address listed on your corporate account/purchasing contract.

cxomni's avatar
cxomni
Active Contributor
2 months ago

How can we see in the admin page which of our users is the account billing owner since in the user overview all users are super admin and there is no indicator who is the account billing owner

KateG's avatar
KateG
GoTo Manager
2 months ago

cxomni, it's the billing contact email address listed on your corporate account/purchasing contract.

  • thaqiftaher's avatar
    thaqiftaher
    New Contributor
    2 months ago

    Hi, how to check this one ? I am the only user and i am the super admin but I am not able to change the payment method

  • cxomni's avatar
    cxomni
    Active Contributor
    2 months ago

    This did work thanks a lot!