Forum Discussion

Innovation1's avatar
Innovation1
New Contributor
3 years ago
Solved

Broadband speed for running a webcam

I was running a webinar from our offices, the computer was Lan connected, when we first started the webinar we had a notification saying internet speed slow may affect the webinar, we immediately did...
  • KateG's avatar
    KateG
    3 years ago

    Innovation1 checking with the team, 46mpbs should be enough. It appears that something else, beyond the internet speed, may be causing the issue. If you are using Windows you may want to try this connection wizard to test your setup. If that doesn't help, you can reach out to customer support who can review your setup. 

Innovation1's avatar
Innovation1
New Contributor
3 years ago

Ok, what would be optimum speed for running a webinar using webcams and sharing screens.

 

Thanks

KateG's avatar
KateG
GoTo Manager
3 years ago

Innovation1 checking with the team, 46mpbs should be enough. It appears that something else, beyond the internet speed, may be causing the issue. If you are using Windows you may want to try this connection wizard to test your setup. If that doesn't help, you can reach out to customer support who can review your setup.