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Forum Discussion
Trainer2023
2 years agoNew Contributor
Can an attendee egister mutiple times for same recorded event
I have a recorded event that is available on-demand. If an attendee registers and views the webinar multiple times, does GoToWebinar track them as unique attendees? For example, an attendee registers...
- 2 years ago
Tracking repeat registrations is not currently planned. Once you register the first time the On Demand webinar starts playing, but you are also emailed a join link which you can use to start the webinar whenever you want. There's no actual need to register again if you didn't finish it the first time, you can just click on your join link to launch the webinar again.
Trainer2023
2 years agoNew Contributor
Hi Glenn, thanks for the information. Do you know if the ability to track multiple registrations by the same user is on the roadmap as well? For example, myself and a colleague registered for the same on-demand twice and it's only tracked our first registration.
GlennD
2 years agoGoTo Manager
Tracking repeat registrations is not currently planned. Once you register the first time the On Demand webinar starts playing, but you are also emailed a join link which you can use to start the webinar whenever you want. There's no actual need to register again if you didn't finish it the first time, you can just click on your join link to launch the webinar again.