Forum Discussion

thaqiftaher's avatar
thaqiftaher
New Contributor
30 days ago

Cannot access payment method as super admin and no support for Malaysia phone number

Hi, I have 2 items here and hopefully someone from GoToWebinar can answer this. 1. I am trying to change my card and it seems that the system asking me to update in the admin center. When I naviga...
thaqiftaher's avatar
thaqiftaher
New Contributor
29 days ago

KateGActually, it still require me to update the credit card (which i don't have access to) whenever i want to add another GTW subscription. I think on 3/3, the only thing that i can change is the address, not the card.


KateG's avatar
KateG
GoTo Manager
29 days ago

thaqiftaher I'm not sure why you can't update the credit card information, I did note this in the case, let's see what the team says. Thanks again for your patience.