Forum Discussion

EyeOn's avatar
EyeOn
New Contributor
6 years ago
Solved

Cannot register using Internet Explorer 11

Hi Everyone,   Invitees of my webinar complain that they cannot register if they use Internet Explorer 11. Registration page is "loading" endlessly. For other browsers (e.g. Edge, Chrome, etc.) it ...
  • AshC's avatar
    AshC
    5 years ago

    I'm sorry we have no remaining support for Internet Explorer web browsers.  There may be odd behavior if IE is used for scheduling, registering, or joining webinars that we cannot predict due to lack of testing and support from Microsoft.  The browser MS continues to update will be Edge for Windows (this is based upon a Chrome framework and is free to download). 

     

     

     

cool5's avatar
cool5
New Contributor
5 years ago

Hello,

I just signed up to the forum because we're having the same issue. Please fix ASAP as our  clients can't work.
AshC  connecting to a webinar is not the problem (which is why https://support.goto.com/webinar/help/join-a-test-session-g2w060001 works fine) the spinning circle problem is only happening on the Registration/invite page.

 

Thanks 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

I'm sorry we have no remaining support for Internet Explorer web browsers.  There may be odd behavior if IE is used for scheduling, registering, or joining webinars that we cannot predict due to lack of testing and support from Microsoft.  The browser MS continues to update will be Edge for Windows (this is based upon a Chrome framework and is free to download).