I'm a Windows user, so no ability to test Mac functionality myself. Is it true that there is no way for Mac panelists/organizers to close unwanted control panel panes as they can on Windows? There seems to be no X option in the gray section titles and no View command to select/deselect panes. Is there another method that Mac users have available?
Hi klmonline,
In the GoToWebinar control panel for Macs, there is a triangle icon to the left of each section that can be clicked on to expand or minimize a specific section. The Attendee and Questions panes can be broken out, moved to another screen, and expanded. If you close either window they return to the main control panel again.
So, no. (Not making fun of you, Glenn... I appreciate the extra definition to help explain the Mac interface).
But this is a serious design problem. It makes it very difficult to explain to guest presenters how to manipulate their control panel when the interface is significantly different based on the operating system. Collapsing panes is not equivalent to closing them - especially on laptop screens where vertical space is at a premium. I'd certainly like to request adding the functionality as a future product enhancement.
Thanks.
Can you please provide some more details about how you typically use GoToWebinar and why you would need to fully remove panes from the control panel rather than collapse them? Given that 1080p has been the minimum standard for screens for a while now, how is the small amount of space created by fully closing collapsed panes making a difference?
(I use a 2018 MacBook Pro and a Windows desktop PC daily. )
