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Forum Discussion
AllforOnePL
4 years agoActive Contributor
Custom bacground for panelists
Hi, we tried it with backgrounds using ChromaCam and it works well only for organizer (when I'm logged in GoTo). Our presenters (panelists) have only Lite version of ChromaCam - there is always water...
- 3 years ago
Hi Silvi welcome to the GoTo Community.
The new GoTo Webinar is currently available in beta, so you can test the background feature. When it is available for your account, you will see a banner at the top of your dashboard after your sign in on the website.
Check out Glenn's post here for more information
GlennD
4 years agoGoTo Manager
Hi @AllforOnePL,
We are testing a native background solution internally at the moment with the GoTo App for GoToMeeting and GoToTraining. Once GoToWebinar transitions to the GoTo App as well it will be available as a replacement to using Chromacam. I do not have an ETA for when this will happen yet, but I will keep the community updated as we progress.
AllforOnePL
3 years agoActive Contributor
Hi GlennD , any good news about native backgounds fof GoToWebinar? 🙂
- Silvi3 years agoNew Contributor
We also met the same webcam issue with panelists and co-organizers!
We want to have a professional webinar for customers, but they're just a ChromaCam Lite version for them. There are few background options and can not upload the image themselves, or the background with a watermark.
It seems the Pro version is bundled with the admin account, but we can't provide the admin account and password for them.
We got lots of complaints from our partners about this issue.........even challenging why choose this platform.... really frustrated.
Would like to get the solution as soon as possible....
- KateG3 years agoGoTo Manager
Hi Silvi welcome to the GoTo Community.
The new GoTo Webinar is currently available in beta, so you can test the background feature. When it is available for your account, you will see a banner at the top of your dashboard after your sign in on the website.
Check out Glenn's post here for more information
- GlennD3 years agoGoTo Manager
Hi @AllforOnePL,
The new GoTo App experience (currently available to GoToMeeting and GoToTraining customers), now includes a native custom background feature. We are already working on bringing GoToWebinar's features over to the GoTo App and once it is ready for customers to start using we will announce it here in the community.