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Forum Discussion
Shoko_Japan_22
4 years agoNew Member
Delete uploading video files in the video library
I cancelled a webinar that ended before the event time was up. Therefore, the video of that webinar has remained in the video library waiting to be uploaded for a long time. I would like to know how to stop uploading to the video library and remove the video files of that cancelled webinar from the video library.
1 Reply
- AshC4 years agoRetired GoTo Contributor
I'm afraid that error may need to be resolved with an engineering ticket. Please reach out to Customer Support directly for assistance: https://support.goto.com/webinar/help/how-do-i-contact-goto-webinar-customer-support