Deleting attendee/contacts
Hi, We're trying to find a way to delete registered attendees from completed webinars but struggling to find an option for this. Anyone come across a way of doing this? In addition to this we're tr...
Forum Discussion
Hi Glenn, thanks for your reply.
We want to delete the contacts to be fully GDPR compliant. We have several GTW accounts and they all have webinars dating back to 2017. There doesn't seem to be any automatic deletion on these accounts.
As servers are located in the USA (as well as the EU), our company policy is to only use providers with dedicated servers in the EU. Are there any plans to split the servers so EU customers have data located only on EU servers?
Lastly we wish to remove old data as we have no use for it. Good housekeeping I guess 🙂
Thanks, Kirsty. I've updated my previous reply a little for accuracy. Could you please click on my community nickname and then send me a message with the following information I will see what can be done manually.
- Email addresses for the organizer accounts
- Cut-off date for retained data i.e. "delete everything older than 365 days"
Hi Glenn,
We currently also have a request from an attendee who wants us to delete all their data. It would be great if you could help us with this.
Thank you
Melina
