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Forum Discussion

ncharlet's avatar
ncharlet
Active Contributor
6 years ago
Solved

Error message when trying to assign a gotowebinar license

When trying to apply this license to a user, I receive an error banner.
  • ncharlet's avatar
    ncharlet
    6 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.

ncharlet's avatar
ncharlet
Active Contributor
6 years ago

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

I don't see any issue with your corporate plan currently.  Can you click on my Community name to send over a private message with the email address you're trying to add? 

  • ncharlet's avatar
    ncharlet
    Active Contributor
    6 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.