Forum Discussion

Renee15's avatar
Renee15
New Contributor
5 years ago

Follow-up Emails with Recordings on Simulated Live Webinars

I have a simulated live webinar that I'm running On Demand. I've set it so it ends on December 31, 2020. I've set up follow-up emails to include a recording of the video to go out 1 hour after the event ends. I had assumed this meant one hour after the person registered for the webinar, however, I have yet to get the emails when I test the event.

 

Does one hour after the event ends actually mean when the webinar is no longer available, ie. 1 hour after December 31, 2020?

Problem
  • AshC's avatar
    AshC
    5 years ago

    Hi Renee,

    If you have scheduled the event as a Simulated Live broadcast, then the followup emails will only go out at the end of the scheduled time.  This is the intended behavior of the 'live' aspect of these, so you will want to decide how to make the videos available.  

     

    Another way to make an 'on-demand' webinar type with follow up emails is to host a 'live' broadcast using the cloud recording function, and then add the recording to the event, where late registrants are brought to watch the video after registering. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Renee,

    If you have scheduled the event as a Simulated Live broadcast, then the followup emails will only go out at the end of the scheduled time.  This is the intended behavior of the 'live' aspect of these, so you will want to decide how to make the videos available.  

     

    Another way to make an 'on-demand' webinar type with follow up emails is to host a 'live' broadcast using the cloud recording function, and then add the recording to the event, where late registrants are brought to watch the video after registering.