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GTM254's avatar
GTM254
Active Contributor
2 years ago
Solved

GoTo App and GoToWebinar

It was my understanding that the new GoTo app was to be universal for use with GoToMeeting and GoToWebinar. I have the new GoTo app installed on my machine. Today, when joinging a GoToWebinar, it op...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi GTM254,

     

    That is what we are working towards and while the majority of GoTo Meeting customers are now using the GoTo App, most GoTo Webinar customers are still using the Classic Experience. We continue to work on feature parity and as more webinar features are added more customers will be able to move to the GoTo App.

     

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi GTM254,

 

That is what we are working towards and while the majority of GoTo Meeting customers are now using the GoTo App, most GoTo Webinar customers are still using the Classic Experience. We continue to work on feature parity and as more webinar features are added more customers will be able to move to the GoTo App.

 

  • GTM254's avatar
    GTM254
    Active Contributor
    2 years ago

    So are you saying that if a someone hosting the GoToWebinar is using the classic experience, that the folks joining the meeting will not be able to use the new GoTo, but will have to use the older GoToWebinar? I just want to ensure I understand. Thanks.

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Yes, that is correct.