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Berzsenyi's avatar
Berzsenyi
New Contributor
2 years ago
Solved

GoToWebinar co-organizer

Please I need urgent help with a question: If there are 2 webinars set up by two different license holders and they each invite the other as co-organizers will they be able to start the others webin...
  • KateG's avatar
    KateG
    2 years ago

    Hi Berzsenyi 

     

    My co-worker and I tested your scenario and found that if two organizers both have licenses and both schedule webinars with each other, they can start each other's webinar even if there is a time overlap. 

     

    Additionally, if a co-organizer starts a webinar and the organizer is not in the webinar, they would need to make someone else the organizer, to prevent the webinar from closing, before leaving and starting their own webinar, even if on another computer. 

     

    So if you are a co-organizer and take part in a webinar you can start your own webinar as long as someone else is currently running the webinar that you are leaving as the co-organizer.  Hope this helps. 

     

Berzsenyi's avatar
Berzsenyi
New Contributor
2 years ago

They both have a license and they both created their own webinars. They were supposed to be started one after the other not at the same time but they overlapped. What happened is that the co-organbizer started the first webinar not the organizer ,but by mistake. Then the same co-organizer wanted to start the other webinar their own one but they were not able to.  The question is really simple if you are a co-organizer and take part in a webinar can you at the same time start your own webinar from another device. I know it is probably not possible since you can only have one webinar running per license. The problem is when sales sold the licenses they said that you can have as many webinars as licenses. Customer was trying to start multiple ones from the same account.  They did this because they can only link one email address with Hubspot and did not want to integrate with Zapier to link another one.  Thank you for your time and effort.

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi Berzsenyi 

 

My co-worker and I tested your scenario and found that if two organizers both have licenses and both schedule webinars with each other, they can start each other's webinar even if there is a time overlap. 

 

Additionally, if a co-organizer starts a webinar and the organizer is not in the webinar, they would need to make someone else the organizer, to prevent the webinar from closing, before leaving and starting their own webinar, even if on another computer. 

 

So if you are a co-organizer and take part in a webinar you can start your own webinar as long as someone else is currently running the webinar that you are leaving as the co-organizer.  Hope this helps. 

 

  • Berzsenyi's avatar
    Berzsenyi
    New Contributor
    2 years ago
    Thank you for your kind help.