Forum Discussion

New Contributor

3 years ago

Solved

GotoWebinar refuses to start

Hi! When I try to launch a webinar, it refuses to start and displays this message: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provid...

proektsoft
3 years ago
Hello Kate,

Thank you for your prompt reply. Yes, the GoTo support responded yesterday and the solution worked.
Downloading and installing the MSI file solved the problem

https://support.goto.com/meeting/help/install-via-msi-windows

KateG

GoTo Manager

3 years ago

Hi proektsoft, welcome to the GoTo Community. I see that support responded to your inquiry, were you able to resolve the issue?

proektsoft
New Contributor
3 years ago
Hello Kate,

Thank you for your prompt reply. Yes, the GoTo support responded yesterday and the solution worked.
Downloading and installing the MSI file solved the problem

https://support.goto.com/meeting/help/install-via-msi-windows
- KateG
  GoTo Manager
  3 years ago
  proektsoft awesome, thanks for letting us know and for including the link, very helpful!

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GotoWebinar refuses to start

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