The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
proektsoft
3 years agoNew Contributor
GotoWebinar refuses to start
Hi! When I try to launch a webinar, it refuses to start and displays this message: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provid...
- 3 years ago
Hello Kate,
Thank you for your prompt reply. Yes, the GoTo support responded yesterday and the solution worked.
Downloading and installing the MSI file solved the problem
https://support.goto.com/meeting/help/install-via-msi-windows
KateG
3 years agoGoTo Manager
Hi proektsoft, welcome to the GoTo Community. I see that support responded to your inquiry, were you able to resolve the issue?
proektsoft
3 years agoNew Contributor
Hello Kate,
Thank you for your prompt reply. Yes, the GoTo support responded yesterday and the solution worked.
Downloading and installing the MSI file solved the problem
https://support.goto.com/meeting/help/install-via-msi-windows
- KateG3 years agoGoTo Manager
proektsoft awesome, thanks for letting us know and for including the link, very helpful!