How do you re-send a Survey lURL?
Is there a way to re-send an individual survey URL? We have attendees complete a survey to verify attendance at a webinar (including the "secret word" that they have to know) in compliance with sta...
Forum Discussion
Hi WLTIC welcome to the GoTo Community. Currently, there isn't a way for organizers to resend individual links to the survey. Sorry for the inconvenience. I recommend:
- Advising any attendee who has not received the follow-up email to check for an email from customercare@gotowebinar.com in their spam folder, along with encouraging attendees to add customercare@gotowebinar.com to their email contacts list as it can help prevent the emails going to spam.
- Select the option to send the survey at the end of the webinar and as a follow-up email (you can do both).
