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Forum Discussion
SDenis_2
2 years agoActive Contributor
How long does GoTo keep the Webinar Analytics on file?
I am required by my company to give analytical information on previous webinars. I maintain the recordings and after-session analytics on my hard drive. I recently lost that information due to a crash on my computer and it had to be reimaged. By doing this, I lost several years of historical analytics and I would like to know if I can get the information back.
When I attempted to use my dashboard to recapture this information, I discovered that I did not have the ability to recover the data that I was looking for.
Hi SDenis_2 ,
In the GTW reporting section, organizers have access to the data of webinar sessions scheduled for the last 2 years.
I've gone ahead and created a case for your requesting your information be exported. Someone from our support team will reach out soon.
2 Replies
- SDenis_22 years agoActive Contributor
I was able to figure out how to change the date range to pull more historical data. I love the GoTo Community, as it allows the user community to ask questions that pertain to our needs and provide even better solutions to the issues. Thanks, GoTo!
- KateG2 years agoGoTo Manager
Hi SDenis_2 ,
In the GTW reporting section, organizers have access to the data of webinar sessions scheduled for the last 2 years.
I've gone ahead and created a case for your requesting your information be exported. Someone from our support team will reach out soon.