Forum Discussion

KonsNaBis's avatar
KonsNaBis
Visitor
2 months ago

How to disable people's camera in Panelist from the organizer's side in GoTo (Webinar) ?

Hello! Long time we use GoToWebinar Classic version, and now we crossed over to new experience GoTo :) We create the same web room, our clients enter it, we transfer them to "Panelist" and after th...
KonsNaBis's avatar
KonsNaBis
Visitor

Hello! KateG 

Please check, as we have been using the product for many years and it is very important for us. We were surprised when we did not see this option to turn off the camera for the participant from the organizer's side (not all clients are good with computers and cannot turn it off themselves sometimes)
Thanks in advance!

KateG's avatar
KateG
GoTo Manager
2 months ago

Hi KonsNaBis

I confirmed that disabling panelists' cameras by the organizer is not currently available in the new experience, they would need to turn off their cameras. 

I'm sharing your feedback with our team. I can also create a community idea for it through our feedback platform. This will allow others to vote and share their thoughts. 

If you have other feedback about the new experience (now or later), please let us know here, we are interested in hearing your thoughts. 

 

  • KonsNaBis's avatar
    KonsNaBis
    Visitor
    2 months ago

    KateG

    Is this just unavailable at the moment and in development or is there no such feature planned at all?

    • KateG's avatar
      KateG
      GoTo Manager
      2 months ago

      KonsNaBis 

      At this time, I don't have a timeline for the implementation of this on the new app. Since the product is still in Beta, there will be changes made, I do encourage you to check back on the status.