Forum Discussion

Ennowell's avatar
Ennowell
New Contributor
2 years ago

If Online self-service accounts can be migrated to Corporate accounts?

Hi~   We are a company and registered online and the account name of the admin center is our company name. However, after purchased GoTo Webinar plan by credit card with online account , the payer ...
KateG's avatar
KateG
GoTo Manager
2 years ago

Hi Ennowell good to see you! 

 

Sorry to hear you're having issues with the payment. I do see that you created a case, it has been escalated internally to help facilitate this for you. Thanks for your patience as this gets resolved. 

 

If there are any issues let me know!

Ennowell's avatar
Ennowell
New Contributor
2 years ago

Hi Kate,

 

Thanks for your reply.

However, I haven't received any responses about my questions from any support team . 

What did they resolve??  Could you help answer to me? 

1. How can I solve this problem as I mentioned? 

2. If my online account should be a corporate account? 

3. If online account can be migrated to a corporate account?

 

Thank you.