Forum Discussion
dcappert
22 days agoNew Member
Impressions on the New GTW Experience
We've held two webinars now using the "New Experience" and have some feedback about it. We tried to stay with the classic interface, but we "ran out of road" on 12-16-25 when the classic interface wa...
KateG
20 days agoGoTo Manager
Hi dcappert​ Welcome to the Community and thanks for sharing your feedback on the new GTW experience. I've shared it with the product team. They have a few questions/comments on the 'not so good feedback.'
- You can use the pop-out (flexible layout) mode and then resize the pane, see screenshot #1 below. Have you tried this and does it help?
- The larger font size was introduce to meet accessibility guidelines. We have heard this feedback from others, I don't have a fix yet, but will keep the Community updated on improvements.
- Responding to a question opens a separate reply window, this was added based on research and customer feedback over the years, threading was the overwhelmingly preferred design.
- The extra pop-up was introduced to avoid accidental deletion of questions.
- We can not replicate this issue with having to click the trash can in the center. What type of device were you using? Did the whole team have the issue?
- The "paste recent answer" function is missing, Recent answers sent to all will appear in the pre-written response drop down.
- "Raise hand" function comes on by default, even when turned off in earlier sessions- the team is reviewing, may be a bug.
- Number of people is available next to the people panel icon, see screenshot # 2.
- Can you share where you see the webinar ID instead of the Webinar Name?
- I believe I addressed all the points on what is harder with the question page, if I'm missing something let me know.
Screenshot #1
Screenshot #2