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grantg543's avatar
grantg543
New Member
2 months ago

Joining webinars without GoToOpener but still offer dial-in

(Also note we use an act on integration for sending emails out)

I want to avoid having attendees needing to download GoToWebinar software to join a webinar, and instead I'd rather them go straight to the web version. I know the webcast version for webinars makes this possible, but I still want dial in to be an option for attendees as there are some who historically use that option. 

I know each attendee could add this text ?clientType=html5 to the end of their join link they get in the email for browser mode, but I don't want attendees to do that manually. Trying to streamline it as much as possible so that on their end, their invite email just gets a link that automatically takes them to the browser version, with no option to get a download version and cause issues.

How would I be able to automatically include the ?clientType=html5 into our join link emails to people (either from GTW alone or our Act On integration) so that way nobody has to download software?

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  • KateG's avatar
    KateG
    GoTo Manager
    30 days ago

    Hi grantg543 

    Welcome to the GoTo Community. 

    There really isn't a way that GoTo could add that extension to confirmation links. However, all attendees join in their browser by default on the GoTo app webinars unless they are a panelist or co-org. 

    Attendees can also start in the browser by entering https://www.goto.com/webinar/join and enter webinar ID and email address. 

    Another thing to note is ?clientType=html5 is not available in the new GoTo Webinar experience, only in Classic V10. It may no longer work if you decide to use the new version.