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Forum Discussion

ES0729's avatar
ES0729
New Contributor
5 years ago

Limit duplicated registrations

Is there a function to detect duplicated registrations, such as by email addresses, and stop them from re-registering? 

We are hosting a webinar with a maximum capacity of 100 people. In the past, there were unintended multiple registrations from the same person, so some seats were taken and we couldn't serve 100 people. 

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    ES0729  If you attempt to register using the same email address, the webinar system should note it already exists, and not duplicate the registration info.  Have you already tried reviewing registrant info before confirming them for the live broadcast?