Forum Discussion

TomasS1's avatar
TomasS1
New Contributor
2 months ago

LinkedIn Live Stream Help

I've been trying all day to get GTW to Live Stream on our LinkedIn event.  I've started by following this: https://support.goto.com/webinar/help/how-do-i-live-stream-my-webinar-to-other-platforms-li...
KateG's avatar
KateG
GoTo Manager
2 months ago

TomasS1​ 

Thanks for getting back to me. It seems like the best route for now would be to speak with a support agent who can review your settings and ensure everything is set up properly. I've gone ahead and created a support case for you, someone from our team will reach out soon. 

As a diagnostic step, you may want to try streaming to another RTMP platform (like YouTube or a free RTMP server) to verify your GoTo Webinar is properly pushing the stream. This would be helpful to know. 

Let me know if you have any further questions or comments. 

TomasS1's avatar
TomasS1
New Contributor
2 months ago

Thanks for your help so far KateG​ 

I did a test for Youtube as mentioned and was able to stream GTW to YT easily.

Will they contact me with a message on this account? Otherwise, please let me know if i can leave my contact details somewhere. We own 4 accounts on GoTo and it might not end up on my desk.

 

  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago

    Hi TomasS1 

     

    I see that the team reached out to you via email requesting you try contacting LinkedIn, because we tried most of the available troubleshoots and there seems to be an obstacle specifically with Linkedin. Can you try that and let us know how it goes?