Forum Discussion

michaelh1's avatar
michaelh1
New Contributor
5 years ago

Live Event max registrant conflict

Hi,   I have a standard live webinar set up which I undersand has a max of 500(501) delegates. However, I had not set the max number of registrations to 500 and have now exceeded this number by 80....
  • Chris Droessler's avatar
    5 years ago

    The first 500 to join the webinar will be able to join.  Person 501 who tries to join the webinar will not be able to join.  It does not matter when they registered, it matters when they try to connect to the webinar.

     

    It is assumed that many people who register for a webinar will not show up.  For a sales promotion it can be a small percentage of the registrants who show up.  Even for a required meeting, folks still don't show up for one reason or another.

     

    Next time you can set the registration limit to 500 and know that anyone who signs up can participate in the webinar.