Login information is not directly displayed
When we click on the participant information in our GoToWebinar emails (which we always receive as soon as a new participant has registered), we always end up directly in the dashboard. Normally, an ...
Forum Discussion
Dear Kate,
Thank you very much for your feedback. I have now also tested this once with a registration from the beginning of the year. Here too, the problem is that I no longer see the information, although I don't think this is displayed for old webinars anyway.
I have now opened the registration email via Chrome, Firefox and Edge and each time I went straight to the dashboard.
Mona_RSM thanks for the additional information, I'm going to share this with the team.
What you can do instead of exporting in excel or referring to an email is to click on the registration number, (below it's the giant number next to the webinar) which will take you to who registered and all the information they provided.
