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Long wait times, need to cancel subscription... call center hours as fastly approaching
I've been on long holds (still holding for an hour now) and need to cancel our corporate subscription today. I've been waiting on an email, nothing, so had to get back into the queue. There has to ...
Nancy got us all squared away :)
Hi Mar_M_shall
Thank you for your patience, and I’m sorry to hear about the difficulties you’ve experienced. I’ve reviewed your case, and the agent handling it has escalated it internally to our Account Services Escalation team. They will be reaching out to you soon to assist with your cancellation. I will share your feedback with the team, thanks for sharing it here.
Nancy got us all squared away :)
Thank you! I appreciate your help. I am still hanging on the line.
