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Multiple sessions of a webinar, but only one ics to download
Hey, we usually schedule one registration page for one event. But now we have three sessions we want to promote under one registration page. Set-up is easy, but we only get one calendar link (ics) to...
Hi petra thanks for getting back to me and the screenshot.
After further investigation, this is a known limitation specific to Outlook and, unfortunately, is not something we can change from our end. What we do recommend is to import the event via the Outlook app instead. To add all sessions to your Outlook calendar:
- Instead of opening the .ics file directly, please use the Import feature in Outlook. Go to **Calendar** > **Import/Export** > **Import an iCalendar (.ics) file** and select your downloaded file. This will add all sessions to your calendar.
If you regularly schedule webinars as a series, you may wish to set them up as a standard recurring event. If you use a custom schedule, we recommend adding a note to your registration confirmation emails instructing participants to manually import the .ics file into Outlook using the steps above.
If you need further help with this process, please let us know!
Dear KateG,
I can't find the import feature in Outlook. Do you have Screenshots or a better description of how to get there? Thanks!
Hi petra
Sure, there are a few steps, but it's straightforward once you try it:
- Download ics file like normal
- Go to your Outlook Calendar
- Go to File
- Go to Open & Export
- Go To Import/Export
- An Import and Export Wizard will pop-up, choose Import an ics or vcs
- You will find the file either in an Outlook Files folder or Download Folder - click on the Webinar
- A pop up will ask you to open or import the invite, click on Import
The webinars should now populate your calendar.
Hope this helps, let me know if you have any issues.
