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Name displayed in control panel is incorrect
We have a gotowebinar subscription that was initially set up by one person (Tracy), then taken over by me (Chris). My email address is the log in. I am the primary organizer. When I set Tracy up as a...
As a quick fix, when you are running a GoToWebinar, go to the preferences, and there is a place to change your screen name as well as your email address. You will have to do this each time you connect to a new webinar.
I do this often, as I will log into multiple computers as the organizer, and I want to rename them so I can tell which is which.
You would need to call GoTo to troubleshoot that issue, in the interim you can edit your name for each webinar in the control panel.
As a quick fix, when you are running a GoToWebinar, go to the preferences, and there is a place to change your screen name as well as your email address. You will have to do this each time you connect to a new webinar.
I do this often, as I will log into multiple computers as the organizer, and I want to rename them so I can tell which is which.
Thank you
And the preferred name you set in the Preferences, stays with the computer, but will not set automatically each time you run a webinar.
Example:
The Organizer name is John Smith.
I start the webinar as John Smith and change the name in the preferences to Sally Smith. Now, throughout the webinar I am seen as Sally Smith.
If I run a new webinar on that same computer the next day, I log in as the Organizer and show up as John Smith. I go to the preferences and still see Sally Smith listed. I have to change that name for it to become effective. I usually add a space after the name, and then the next time I remove the space. It would be nice if GoTo would automatically use the name set in the preferences.
Very helpful, I will try it out today!
Thank you
