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Forum Discussion
New GoToWebinar
I switched over to the new platform, ad was smart enought to do a test webinar first. In the old platform we would have guest organizers and would add them to the list and they would receive their j...
When my guest presenter clicks on the link they get the message that the webinar hasn't started yet. It has because I started it. I didn't click start broadcast, because were were trying to do the setup. My presenters use to be able to get in with the link, but they can't in the new gotowebinar module.
Deb
DebraGill Hi there,
I tested it on my end in pre-broadcast and the Panelists/Co-organizers were able to enter the webinar when I had launched the webinar, but they needed to wait until I started the webinar first.
All of this was noted by the voice-over and banners, so you should be able to have panelists and co-organizers before attendees enter, as long as you started it.
Can you try testing it again and make sure you have assigned them panelist/co-organizer status?
I'm confused! Were they able to enter when you launched it and before you hit the start broadcast button?
DebraGill Yes. They did have to wait before I entered and couldn't start it themselves, but once I started it they entered.
When you start the webinar, the voiceover indicates "Welcome to the Webinar, you have entered as an organizer and can now speak with other organizers or panelists on the line, when you are ready for your attendees to hear you, press the Start Webinar on the GoTo panel."
