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New to GoToWebinar and have some questions
Hi; I am new to GoToWebinar and I have some questions; I guess to start I will provide some infor about the event, it is three days offset by a day (7th, 9th, 11th of June) and each day there are 3 ...
Welcome to the GoTo family.
You can set up a single event that meets on multiple days. That will give people a single registration. When you are setting up a GoToWebinar event, there is a drop-down menu titled "Occurs." In that menu, select Custom, and then Register Once for All Sessions. Each day can have separate times.
With a new account, there are limits on your registration limit. Eventually you will be able to have up to 5000 registrants and 500 Attendees.
Are you trying to load an image to the webinar registration page? You should be able to drag and drop or click to choose a picture. Maybe your web browser is not cooperating. Can you try another web browser?
There are lots of videos and other helps out there. Just Google what you want. Start with these videos: https://support.goto.com/webinar/videos
Yes, but the dashboard was showing 250 registration limit until I created a new one. I think it is because I did some setup under a 7 day trial.
If you have a trial bersion it is the maximum: 250 attendees. If you have an active plan Pro you can modifiy the registration limit (up to 500).
There used to be a limit for the first 30 days of a new account, but apparently that limit has been removed, so you should be able to set all webinars to a registration limit of 5,000.
https://community.logmein.com/t5/GoToWebinar-Discussions/Increase-Registration-limit/td-p/217709
You should contact Customer Care. It used to be easier to find their phone number, but I have given up searching for it. Hopefully someone from GoTo will chime in here.
Go to this page https://support.goto.com/webinar/help/how-do-i-contact-gotowebinar-customer-support-g2w090151
At the bottom of the page, click "Call Support."
