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New to GoToWebinar and have some questions
Hi; I am new to GoToWebinar and I have some questions; I guess to start I will provide some infor about the event, it is three days offset by a day (7th, 9th, 11th of June) and each day there are 3 ...
Welcome to the GoTo family.
You can set up a single event that meets on multiple days. That will give people a single registration. When you are setting up a GoToWebinar event, there is a drop-down menu titled "Occurs." In that menu, select Custom, and then Register Once for All Sessions. Each day can have separate times.
With a new account, there are limits on your registration limit. Eventually you will be able to have up to 5000 registrants and 500 Attendees.
Are you trying to load an image to the webinar registration page? You should be able to drag and drop or click to choose a picture. Maybe your web browser is not cooperating. Can you try another web browser?
There are lots of videos and other helps out there. Just Google what you want. Start with these videos: https://support.goto.com/webinar/videos
That helped! Unfortunately that registration setting needs to be defined at the start so I had to make a whole new webinar. There still seems to be no way to setup a schedule for each session unless I do each event as it's own session. Do you know how long will I have to wait to get 5000/500? My new Webinar is showing 5000/500; a little nervous because we will be launching in a month and I would like to have all my seats available.
tveinot As soon as you become a paid subscriber you will have 10x the Registration allowance related to your Attendance maximum. There are limits while you are still in the trial period, but these will be removed and automatically allow more attendees once the subscription activates.
The registration number isn't an issue anymore; as I mentioned previously when I made a new webinar the registration numbers corrected themselves. I still cannot add custom images or branding; clicking the link does nothing and drag and drop just opens in the browser. I tried Chrome, Edge, and Firefox. I have the registration link and the invited to the presenters but they aren't time specific; I got around this by just sending them the schedule. I got the videos and some are suing an older interface, it doesn't look like mine, and others show the same interface but I do what they do but it just doesn't work. I think some refinement needs to be done with the interface or better directions; I don't know which.
tveinot Feel free to give us a call if some features of specific webinar schedules are not working, so we can take a look at your set up there.
What are your weekend hours?
