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MktgINT_2024's avatar
MktgINT_2024
Active Contributor
10 months ago
Solved

Ongoing Issue with Time Zone Error in GoToWebinar Email Reminders

Subject: Ongoing Issue with Time Zone Error in GoToWebinar Email Reminders I’m reaching out to address an ongoing issue with the time zone in calendar events added through the email reminders sent b...
  • MktgINT_2024's avatar
    MktgINT_2024
    6 months ago

    Hi KateG​ it looks OK now.
    did a test and the timezone now is OK.
     Thank you so much for pursuing this. 

     

KateG's avatar
KateG
GoTo Manager
8 months ago

Hi munkor 

I've been trying to recreate this using the registration email, confirmation email and reminder email but have not been able to, my calendar reflects the timezone in my Settings and not the timezone of the email.  

Could you please outline the steps you are taking? Any screenshots if possible would also be appreciated.  I see you have a support case opened and the team is trying to replicate as well. 

munkor's avatar
munkor
Active Contributor
8 months ago

got error when i revert the detail..content not published

  • KateG's avatar
    KateG
    GoTo Manager
    8 months ago

    Sorry you are experiencing issues munkor I see the support team has requested a video and is currently waiting to review. Thanks for your assistance as the team investigates this issue.